Frequently Asked Questions
Everything you need to know about your journey to better sleep.
What is the 100-night trial policy?
We offer a 100-night risk-free trial on all Spinecure mattresses. If you are not completely satisfied with your sleep quality after 30 nights of use, you can initiate a return for a full refund.
How long does shipping take?
Most orders are processed within 24-48 hours. Depending on your location, your mattress will typically arrive at your doorstep within 5 to 7 business days.
Do Spinecure mattresses come with a warranty?
Yes, every mattress is backed by a 10-year limited warranty that covers manufacturing defects and structural issues, ensuring long-term peace of mind.
How is the mattress delivered?
Our mattresses are compressed, vacuum-sealed, and shipped in a compact box. Once opened, the mattress will expand to its full size within 24 to 72 hours.
What payment methods do you accept?
We accept all major credit cards, debit cards, net banking, and popular UPI options. We also offer No-Cost EMI plans for select bank partners.
Is the mattress suitable for back pain?
Spinecure mattresses are specifically engineered with orthopedic support layers to maintain spinal alignment and provide pressure relief, making them ideal for those with back concerns.